What is your turnaround time?
As of 02/2020 our turnaround times are 10-14 business days or less. During rush times this is subject to change. We are always upfront about our turnaround times 💛
Preorders Items are items that are made to order. We offer preorders on most items. We specify in each description so you will know when your items will ship and the turnaround time of each item.
RTS items are items that are in stock at our shop and ready to ship. This will be specified in the item description.
Refunds are given within 30 days of receiving your order for a full refund. After 30 days, you will receive your refund in store credit. We accept returns on all items! If you are not satisfied with your product, email us at email@example.com. We also accept exchanges in case your product doesn’t fit!
We offer several shipping options. Standard, overnight, and pickup (offered to local customers in Scottsboro). Standard shipping typically takes anywhere from 1-5 business days depending on your location. Overnight shipping takes 1 business day (please note: preorders do not qualify for overnight shipping as these items have a TAT of 10-14 business days). All orders are insured! Once your order is placed and ready to ship, you will be emailed shipping information.
We do have a VIP Facebook group! You can find our group by visiting our Facebook page www.facebook.com/shopqueenbeeboutique